Waterloo taxi rank: passenger guide

London Waterloo has an appointed black-taxi rank on the station approach road. It is the simplest walk-up option if you have just arrived by train and want a licensed London taxi without making a booking.

The station is large and exit numbering has changed in published material over time. Follow the current yellow taxi signs inside the station towards Cab Road and Station Approach. Network Rail describes the dedicated rank as being on the roadway outside the station, while TfL records it as Cab Road at Waterloo Railway Station.

The historic frontage of London Waterloo station
The historic frontage of London Waterloo station, photo by ChrisO, CC BY-SA 3.0. The photograph shows the station, not necessarily the rank entrance.

Passenger taxi-rank location

Cab Road and Station Approach

On the station roadway at Cab Road / Station Approach. Follow the station taxi signs rather than choosing an exit from memory.

Current guidance
TfL lists the rank for Monday to Sunday use. The station operator describes it as a covered, pick-up-only black-taxi rank.
Recorded capacity
33 taxi spaces in the TfL open-data record
Data reference
TR6195
Details checked
3 September 2026
1

Step by step

How to find the rank

  1. 1

    From the main concourse, look for the black-taxi symbol and signs for Cab Road or Station Approach.

  2. 2

    Stay inside the station until you have identified the signed route. Waterloo has several street exits and leaving by the wrong one can create an unnecessary walk around the building.

  3. 3

    At the rank, join the passenger queue and take the first available taxi when directed. Do not approach vehicles away from the appointed pickup point.

  4. 4

    If station works or crowd controls alter the route, follow temporary signs and ask a member of station staff. On-site directions take priority over an online guide.

Step-free planning

Accessibility and assistance

Network Rail describes the station taxi rank as covered and says taxis with side-loading wheelchair ramps can pick up on the station side of the roadway.

Accessible parking bays are available close to the station approach. If you need help reaching the rank, arrange passenger assistance with your train operator or speak to station staff before leaving the concourse.

Wheelchair accessibleAll licensed London taxis are wheelchair accessible.
Card and contactlessCard and contactless payments must be accepted with no card surcharge.
Licensed taxi onlyUse the appointed rank and take the first available licensed London taxi.

Plan the interchange

Rail, Tube and local connections

  • Waterloo Underground serves the Bakerloo, Jubilee, Northern and Waterloo & City lines.
  • Waterloo East is linked by a signed walkway from the main station. If arriving there, follow signs through to Waterloo before looking for the taxi rank.
  • The South Bank, National Theatre, Royal Festival Hall and London Eye are nearby, but a taxi can be useful with luggage or for an onward journey across London.

Before you travel

Practical passenger tips

  • Waterloo is busiest around weekday commuter peaks and after major South Bank events. Allow time for a queue.
  • Tell the driver the full destination, including a postcode or hotel name. London has many repeated street and venue names.
  • For a booked minicab, follow the operator’s exact collection instructions. A private-hire vehicle cannot legally pick up an unbooked passenger from the taxi rank.

Useful for onward journeys

Popular destinations from Waterloo

These are orientation ideas, not fixed-fare quotes. London taxi fares are metered and journey time depends on traffic, restrictions and the exact destination.

South Bank venues

Useful for luggage, mobility needs or late-night travel when the riverside walk is not suitable.

Westminster and Whitehall

A direct road journey across the river, with the final route depending on traffic restrictions.

The City

Ask for the exact street or building entrance because the City has many one-way streets.

Hotels around Waterloo

Give the hotel name and address, not just “Waterloo”, so the driver can choose the right entrance.

Read the London taxi fares guide

Black taxi or minicab?

A licensed London taxi can wait at an appointed rank and accept a passenger without a booking. A minicab or app-based private-hire vehicle must be booked through a licensed operator before the journey. Do not accept an unsolicited ride from someone approaching you inside or outside the station.

Taxi availability is not live. A valid rank can be empty for a period, particularly late at night or during disruption.

Common questions

Waterloo taxi-rank FAQs

Where is the taxi rank at Waterloo station?

It is on the station roadway at Cab Road / Station Approach. Follow current taxi signs from the concourse because Waterloo has several exits.

Is the Waterloo taxi rank open every day?

TfL open data lists it for Monday to Sunday use. Temporary station works or traffic arrangements can still affect access.

Is it a black-cab rank?

Yes. The appointed rank is for licensed London taxis. Minicabs and app-booked private-hire cars use their operator’s collection arrangements.

Can I pay by card?

Licensed London taxis must accept card and contactless payments without a card-payment surcharge.

Evidence and updates

Official sources

We cross-check station-operator guidance with TfL taxi-rank information. Station works and traffic controls can change, so signs and staff instructions on the day take priority.